Contact Us ✉️

Who to contact, and about what 🧭

Two separate places — picking the right one saves you days. ⏰

Order, delivery and refund questions 📦

We are an independent site. We cannot look up your order, change an address, cancel a shipment or issue a refund — we have no access to the vendor's systems at all. Emailing us about an order only adds delay. ⏳

Your order confirmation email carries the vendor's support address and your order number. Use those. Before you write, have ready:

• 📋 Your order number
• 📧 The email address used at checkout
• 📅 The approximate order date
• 📝 A one-line description of the problem

Our refund policy and shipping policy pages cover what to expect before you ask. 🧰

Corrections and factual errors 🔄

If something on this site is wrong, please tell us — it is the most useful email we get. Send the page URL, the specific sentence, and ideally a source. We check it, fix it, and date the correction at the top of the page. Our process is written out in our editorial standards. ✍️

What we cannot help with 🚫

• ❌ Medical advice, dosing for your situation, or interaction checks — your pharmacist or doctor, please.
• ❌ Diagnosing a symptom. If something feels wrong, stop the supplement and get seen.
• ❌ Order lookups, address changes, refunds or cancellations.
• ❌ Wholesale, bulk or distribution enquiries — those go to the manufacturer.

Reporting a side effect 🏥

If you believe a supplement caused you harm, you can report it directly to the FDA through its dietary supplements programme. Please also tell the vendor. Reports from real people are how unsafe products actually get pulled. 🛡️